Senior Client Services

Senior Account Manager

Full-time

Job profile: Senior Account Manager

The Senior Account Manager serves as a strategic leader and primary liaison between the agency and its clients, ensuring the seamless execution of TTL advertising campaigns and the achievement of client business objectives.

This role is pivotal in driving client satisfaction, retention, and growth by delivering high-quality service, maintaining strong client relationships, profitability and ensuring that all campaigns align with the client’s brand vision and goals.

By leveraging their deep industry knowledge, strategic insight, and exceptional communication skills, the Senior Account Manager will foster trust and collaboration between internal teams and clients, ultimately contributing to the agency’s reputation and success.

* Brave Group is committed to equal employment opportunities and does not discriminate against any employee or applicant for employment based on factors such as race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status. We actively seek individuals to join our team and do not engage with recruiters, agencies, or offshore firms in our hiring process.

We Want

This role requires a seasoned project manager who can effectively coordinate with internal and external stakeholders, manage timelines, and uphold the highest standards of quality and creativity.

In-depth understanding of client services and/or account management
Project Management knowledge and proficiency
ATL, BTL, TTL Advertising and Marketing knowledge and expeience
Digital Marketing knowledge and expeience
Budgeting and Financial Management competence
Creative Briefing and Campaign Planning
Client Relationship Management
Communication and Presentation Skills
Market Research and Consumer Insights
Contract and Vendor Management

About us

Our Promise: At House of Brave, we believe in creating shared value through creativity. As part of our team, you’ll be joining an exponential agency that thrives on challenging norms with technology and creativity, fostering an environment where bravery and innovation are celebrated. At House of Brave, we are not just looking for employees; we seek brave, passionate individuals who want to make a difference. If you are ready to challenge yourself and be part of an agency that pushes boundaries, we invite you to join us and build something extraordinary.

Innovative and Collaborative: Work alongside passionate professionals in a high-performance culture that encourages curiosity, exploration, and continuous learning. Our “Pride” structure promotes collaboration, allowing you to work closely with specialists across various fields, from omnichannel communication to digital marketing and public relations.

Commitment to Diversity and Inclusion: We are proud of our diverse team, which includes a high percentage of women and people of colour in key roles. Our commitment to diversity, equity, and inclusion is not just a statement but a practice that ensures a rich and varied workplace culture.

Creative Excellence and Recognition: At House of Brave, your work will not only be impactful but also recognized. We have received numerous awards, including Loeries, Pendoring, Assegai, Apex Awards, and more, for our outstanding creativity and effectiveness.

Career Growth and Development: We are dedicated to your professional growth. With access to a variety of projects and clients, you will have ample opportunities to develop your skills and advance your career. Our integrated dashboard and project management tools ensure transparency and facilitate continuous learning.

Purpose- Driven Work: Our mission is to “become unforgettable” by creating value for our people and clients. We prioritize effectiveness and creativity, ensuring that our work not only meets but exceeds client expectations.

Strong Client Relationships: Join a team that values strong, strategic relationships with clients, providing them with innovative solutions and measurable results. Our approach ensures we are not just service providers but partners in our clients’ success, evidenced by our 2^nd place ranking for Client Satisfaction, Scopen 2023.

Comprehensive Benefits and Support: We provide competitive compensation, a supportive work environment, and benefits that cater to your well-being and professional needs.

Strategic Excellence: You’ll work alongside specialist strategists who have a natural affinity for collaboration and mobilising insights for relevance. Our proficiency in Strategic Planning contributed to making us the Most Awarded Agency in SA, Scopen 2023.

Compensation

We offer competitive compensation that aligns with your level of expertise and experience.